Shipping policy
Rugby League Hub
Orders placed after the 16th December can't be guaranteed Christmas delivery.
1. Introduction
Thank you for shopping at Rugby League Hub. This Shipping Policy outlines how we handle the shipping and delivery of our products. As all our products are print on demand, we aim to ensure the highest quality for each item you purchase.
2. Made To Order
All our products are made to order. This means that each item is made specifically for you when you place an order. This allows us to offer a wide variety of designs and products without holding large amounts of inventory, ensuring that you receive fresh and high-quality items.
3. Processing Time
We aim to dispatch all products within 5-7 working days from the date of your order. Please note that processing time is separate from the shipping time and refers to the time it takes to print, package, and prepare your order for shipping. Some items may take additional time if we require additional stock to fulfil your order.
4. Shipping Time
Once your order has been dispatched, the delivery time will depend on your location and the shipping method selected at checkout. Typical shipping times are as follows:
- United Kingdom: 2-5 working days
- Europe: 5-10 working days
- International: 10-20 working days
Please note that these are estimated delivery times and may vary due to circumstances beyond our control, such as postal delays or customs processing.
5. Shipping Rates
Shipping rates are calculated at checkout based on the destination and the weight of your order. We strive to offer competitive shipping rates and a variety of shipping options to meet your needs.
6. Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with a tracking number, if available. You can use this tracking number to check the status of your delivery through the carrier's website.
7. Delivery Issues
If you encounter any issues with your delivery, such as a delayed or lost package, please contact our customer service team at [insert contact email]. We will do our best to assist you and resolve any problems as quickly as possible.
8. Address Accuracy
Please ensure that all shipping information is accurate and complete when placing your order. We cannot be held responsible for delays or misdelivery if the address provided is incorrect or incomplete.
9. Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and, where appropriate, notified to you by email. Your continued use of our services after such modifications constitutes your acceptance of the new terms.
10. Contact Us
If you have any questions about this Shipping Policy or our shipping practices, please contact us at:
support@rugbyleaguehub.shop
Thank you for shopping with Rugby League Hub. We appreciate your business and are committed to providing you with high-quality products and efficient shipping services.